Keegy United States - About.com Management: What Makes You A Good Boss?

What Makes You A Good Boss?

Here's a good article from MSN.com about What Makes a Good Boss. Personally, I think the most important comment in the article is in the second section where Wayne Botha is quoted as saying "good bosses focus on getting the job done, not on measuring the hours that a subordinate sits in the ...

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About.co...nagement — Before yesterday

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The Voice of the Customer

In a recession it is even more important than usual to stay connected to your customers. Do you know what your customers think of you and your products? Can you hear the "voice of your customers"? Do you listen to it? You should. The best way to find out whether your customers are sa...

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About.co...nagement — 6 days ago

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Should We Spend The Money?

Managers are often faced with hard financial decisions. Is the cost of a new production machine justified by the benefit received? Is it cheaper to buy a customer management software package or build one ourselves? Should we close one location or cut all locations by 15%? The easiest way to answe...

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About.co...nagement — October 27

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Helping A Discouraged Employee

These are tough times. People are worried about their jobs and their companies. So it is not surprising that some may be discouraged. Does someone on your team seem "down"? It is important for a manager to know how to recognize a discouraged employee and to know what to do to help them ...

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About.co...nagement — October 26

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Listening Is A Vital Management Skill

It is important to be able to communicate clearly, to be able to convey information to others. As managers, we have to do this throughout the day. However, it is equally important to be able to receive information - from your employees as well as your superiors. Most of us have learned that you c...

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About.co...nagement — October 24

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Put Away The Carrot And Use The Stick

I have commented frequently on how out of balance CEO compensation is with that of their employees in many US companies. In CEO Bonuses: Necessary or Greed? I expressed my astonishment in the excuse used for these bonuses as "we need them to keep top talent" when that "top talent&q...

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About.co...nagement — October 23