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My Favorite Graphs... and the futureThis blog has always been about optimism, creating better user experiences, helping users spend more time in flow, and learning. There are 405 posts here. More importantly, there are nearly 10,000 comments from y'all that add so much more to the topics, and from which myself and others have lea... |
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Creating Passionate Users -
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Death threats against bloggers are NOT "protected speech" (why I cancelled my ETech presentations)Update: I could not bear to leave this post up on the site, as one of the last things people will see and remember about this blog -- and especially with that horrible photo. So, I have moved the post to a separate web page here. The content is exactly as it was posted, athough it lost some forma... |
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Update/Joint Statement with Chris LockeChris Locke and I agreed to publish a statement, together (both in our own words) in advance of the story which will appear tomorrow (Monday, April 2) on CNN, at 7:20 AM (EST) on "CNN American Morning", and throughout the day on other CNN shows. A quick explanation for the critics: W... |
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User Community and ROIEvery time I give a talk, someone always asks, "That's all good and nice that helping users learn is the key to creating passionate users... but who's going to do all that extra work? Who's going to make the extra tutorials and better docs?" Answer: your user community. Think about a... |
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Is your app an ass-kisser?If your app was an employee, what kind of employee would it be? When it's employee performance review time, how would you rate it? These are just a few of the apps I've worked with recently... What other app/product employee-types are there? Know any apps that need an emplo... |
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Random Tuesday LinksSome Tuesday links: Josh Clark (globalmoxie) has written a wonderful post about the power of mystery. I highly, highly recommend it. We love Jeff Atwood at Coding Horror, and thanks to Ryan Fox for pointing out this post on friendlier 404 pages. Ryan was kind enough to refer to our 404 page ... |
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