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08 Dec

When the Messenger has the Megaphone

"That's the paradox of PR peoples' large, personal media footprint -- they can't use their own access to large numbers of people to promote their clients." via Tom Foremesky @ siliconvalleywatcher.com Tom Foremski notes that some PR professionals have a larger reach online than j...


Social Service for Success - Simple

I love stories like this one from a small iPhone app developer that acts the way I wish some larger companies would - and in the process become wildly successful through service. This is such a simple formula. Why don't more act this way? "This is our customer service approach: 1. Answer ...


Corporate Use of Social Media is Untapped as Most Lurk - Deloitte Study

Deloitte is out with a new study that finds "continued maturation of the enterprise’s use of communities and social media." However, participation levels remain low as most just lurk. Summary follows or can be found here ... Permalink | Leave a comment &nb...


Charticle: The Battle for Real-Time Search

Ann Smarty at ProductiveWise sizes up the various options for tapping into real-time search - Twitter, Facebook, Google and Friendfeed. Personally, I am finding Google's new search options to be outstanding - an addicting. Permalink | Leave a comment  » ...


Google Preps Server-Side Clipboard

via googlesystem.blogspot.com A Google pilot program unearthed by the Google Operating System blog - a clipboard in the clouds. I have wanted something like this for awhile, but hope that it will sync across computers and devices. Permalink | Leave a comment &n...


Forbes.com Essay: A Walk Into Google Wave

Forbes.com CMO Network invited me to share some more thoughts on Google Wave. Here's my takeaway... "The basic conclusion I came to is that, for all of its wonders, Wave is a mess. What Google Wave ignores is what Google watcher Jeff Jarvis, author of What Would Google Do? calls the po...

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