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What Makes a Good Product Service System?Photo: matze_ott Ah, the product service system (or PSS): one of TreeHugger's favorite concepts shrouded by one of the clunkiest names. For anyone who'd like a quick refresher, a PSS replaces a product with a service; instead of paying for the product itself (and whatever maintenance and upk... |
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Cisco WAN Optimization Managed Service Offering Expands Service Providers' Market OpportunityMajor Service Providers Around the World Delivering Best-in-Class WAN Optimization Managed Services Based on Cisco WAAS ... |
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City Room: M.T.A. Ponders Deep Service CutsService reductions the M.T.A. is considering might in many respects mirror an earlier round of service reductions that came under consideration only two years ago. ... |
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Review: Trialling the GO!View service on the PSPThe PSP has been trying to get a foothold in the on demand media market for while now, and it hopes that its Go!View service will be the one to establish it in the publics mind. We've told you already about its functionality and video on demand service, but how is it from a users perspective? He... |
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![Customer Service Not Working? Try GetSatisfaction [Customer Service]](http://statics.keegy.com//img/postsh/1A/F3/th2-best-buy-hunkers-down-focuses-on-customer-service-economic-meltdown.jpg)
Customer Service Not Working? Try GetSatisfaction [Customer Service]Here's hoping for everyone's sake that some Warbucks type buys up Consumerist, lavishes me with gifts, and allows this great blog to continue. But even so, it never hurts to know about other online services out there. GetSatisfaction.com is a kind of crowdsourced customer service forum where anyo... |
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Online Carpooling Service Fined In CanadaTechDirt is reporting on a disappointing development out of Canada. An Ontario transportation board has fined PickupPal, a Web-based service for arranging carpools, because a local bus company complained of the competition. (TechCrunch apparently first broke the story.) "[The transportation ... |
